ZenPrint’s Customer & Account Support Services
When we first engage our customers, many times they are just looking get a website up and running that will help them sell or manage their branded print and promotional products. Before long they realize that ZenPrint is much more than websites and online technologies. In addition to our own full-scale production facilities, we offer a wide range of customer and account support services that make sure that each client is taken care of every step of the way.
So what do our customer and account services include? Here are just a few things that go on behind the scenes:
- Dedicated account manager available to respond to customer or corporate needs
- Immediate response on corporate requests via Operations Manager
- New warehouse inventory checked in within 24 hours
- Ability to support, manage, and run on-site product stores at your corporate events
- Design, sourcing, production and inventory management
- Same day response on end customer service requests like returns and refunds
As always, if there is anything that you feel like we could do better or if there is a service that you think we should offer, please let us know. Feel free to contact us at any time!
